Our store is back open! We've been missing you all and would like to thank you for your patience and support throughout these unprecedented times.
In an attempt to keep our valued customers and our staff healthy we've closed the store until further notice.
We appreciate your support and understanding during these times and apologise for any inconvenience. We want to be open just as much as you do.
As planned, the store is now open! We do ask if you are sick to not come into the store.
Please be patient and understanding with our staff members as they do their best to safely serve you through these times.
We expect (and are very excited) to open the showroom to the public on the 9th of June at 10am.
While the showroom has been closed we have been busy with the unprecedented amount of online orders. We have also been putting in long hours to improve the showroom and office to make your experience better.
Further safety precautions are being put in place including:
- Hand sanitiser on entry
- Contact-less payments preferred
- Practising social distancing
- Reduced open hours
- The showroom is closed on Monday's until further notice
New trading hours until further notice
- Mon - closed
- Tues-Sat - 10am-4pm
- Sun - closed
It's with great difficulty that we have decided to close the Hobbies Direct Geelong store as of Wednesday the 25th until further notice in an effort to do our part to prevent the spread of COVID-19.
Providing a healthy and safe environment for our customers and team members is always our highest priority, and, throughout the COVID-19 pandemic, we have been closely monitoring and acting on recommendations from the authorities with increased cleaning, social distancing and a strong focus on hygiene.
Due to new restrictions and recommendations from the state government, we as a company, feel the ethical obligations to protect our loyal customers, loved team members and also to do our part on a pro-active basis in preventing the spread of COVID-19.
Our online store, however, will be open, and all online orders will be shipped as usual. We will also still be providing customer service and technical support via phone, email and website live chat from 10am – 4pm.
Click and collect services will also be available via prior arrangement. We consider ourselves extremely fortunate that we're able to offer our online services, as many Australian businesses face the severe burden of losing many, if not all their valued team members and loyal customers.
Hobbies Direct is determined to maintain employment of all our extremely valued team members and continue to deliver a high standard of services to all our valued customers throughout this challenging and uncertain time.