Next Dispatch: hms
What does Next Dispatch mean?
Pay before 1:00pm Melbourne time on a dispatch day and your order ships the same day.
This is dispatch time, not delivery time — couriers still take their usual transit days.
Learn more about delivery
Hobbies Direct
Australia's Ultimate Hobby & RC Shop.
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Terms and Conditions

Terms & Conditions

Last updated: 13 May 2026

Returns

We offer 60-day returns with free prepaid return labels on change-of-mind and incorrectly-supplied orders. For full conditions, faulty goods and delivery errors, see our returns page .

Product availability

Hobbies Direct endeavours to provide an accurate and up to date stock status for our products so that customers can see and rely on the product availability displayed in our store. Unfortunately, there are many factors which can cause stock level inaccuracies. If part of an order is unable to be supplied, Hobbies Direct reserves the right to either ship the available product on the order and refund the remainder, or cancel the order.

Our dispatch guarantee

Hobbies Direct aims to dispatch all orders as quickly as possible to provide timely delivery to your door. We ensure that all orders fully paid before 1 PM local time are sent from the most appropriate warehouse the same day, with the following conditions applying. The time cut-off applies to the dispatching warehouse's local time zone. We also reserve the right to temporarily delay the dispatch of an order to verify the authenticity of the purchase. All items ordered must be in stock.

Due to the large nature of wholesale orders, we do not guarantee dispatch times for wholesale customers, however, we do still try our best to get your orders out in time.

Warranty

RC vehicles we sell come with a 30-day manufacturer's warranty on the electronics. Warranty terms vary by brand, model and supplier — contact us if you'd like specifics for a given product. All other parts are assessed on a case by case basis. We are very fair when it comes to honouring warranties, but do please keep in mind that crash damage is not covered. Breakages or failures caused by misuse, abuse or lack of standard maintenance will not be deemed warrantable. Bringing the part into store is the best way for us to assess and identify issues quickly and accurately; if you are not local and have had the items shipped to you, we will endeavour to assess and/or diagnose the item/s without requiring them to be sent back to our store, although in some circumstances postage back to us may be required. Where a warranty return is required, we cover shipping both ways — we'll email you a free prepaid return label, and we pay to send the repaired or replacement part back to your designated address.

To lodge a warranty or faulty goods claim, see the returns page or contact us .

Security checks

Hobbies Direct is committed to reducing the amount of fraudulent activity that occurs in today's online world. In certain circumstances, Hobbies Direct may require an additional step of security to verify the authenticity of an order before it is able to be dispatched or picked up from our warehouse. Hobbies Direct reserves the right to manually run this extra level of verification on any order at any time, at our sole discretion, and you, the purchaser, agree to waive the same day delivery guarantee in the circumstance that this process is run on your order. The process we will use to verify this will involve a re-charge to the cardholder's account (in the instance of orders paid through credit card) which we will require the person who placed the order to verify the exact amount re-charged, to confirm they have control over the bank account and credit card.

Proof of purchase

For the purpose of easy verification of the evidence of purchase, it is best to complete checkout as a registered customer as we will have all details needed for verification on file. To verify the purchase of checkouts completed as a guest user, you'll need to provide the original documentation sent with the products on delivery.

International customers

As an addition to shipping Australia wide, we ship to New Zealand.

If an order is paid for from an international bank account, billing address or IP address, with a delivery address inside of Australia, Hobbies Direct reserves the right to delay the dispatch of the item/s if we are unsatisfied with the authenticity of the purchase. We may wish to perform an extra verification step (applies to credit card purchases only). Hobbies Direct is Australian owned and operated, and as such deals only in Australian Dollars (AUD). Any fees or costs involved with currency conversion or international transactions must be solely borne by you, the purchaser.

International customers are responsible for any fees (including taxes) charged by your local customs or postal office.

Parts finder

We have built a parts finder to help customers find and browse parts. Before purchase, you should always cross-reference all parts with your manual to ensure you're purchasing the correct part. We will not be held responsible for any errors in the parts finder.

If you have any questions, please feel free to contact us .

Pricing

While we try our best to keep our pricing accurate and up-to-date, errors can occur on our behalf. If a purchase is made for a product where such an error has occurred, we reserve the right to cancel or temporarily place a hold on the order whilst we contact the purchaser to determine the best course of action — whether a partial refund for the affected products or a full refund and order cancellation.

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