Privacy Policy

We collect contact information customers provide when registering on the site, placing an order, filling out a form, responding to a survey, and subscribing to newsletters. Details we collect include customers' names, email addresses, mailing addresses, and phone numbers.

We do not collect or store credit card information. We use PayPal, Stripe, Zip Pay, and Afterpay to complete our transactions. The information customers share with PayPal, Stripe, Zip Pay, and Afterpay is covered by their respective privacy policies.

We used customer's details for delivering, customer purchases, improving customer service, personalising the website's user experience, improving the site, and running promotions, surveys and other site features. Customer details are not sold to or shared with any third parties except as required by law.

We use cookies and Google Analytics' data including age, gender and interests to provide advertising better suited to your individual interests and preferences. We, and/or Google, may use this information to provide optimised advertising on this website, our sister, and third-party websites based on visits to our own or third-party websites. Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and Privacy Policy. You can opt out of Google's use of cookies for advertising purposes by visiting their ad preferences.

We may contact customers via email or telephone with information and updates about orders, responses to enquiries and other requests or questions. We would contact customers from time to time with company news, upgrades and other related information if they chose to opt-in to the mailing list. Customers may unsubscribe anytime by clicking the unsubscribe link in a mailout, logging into their customer account, or contacting info@hobbiesdirect.com.au.

On occasion, Hobbies Direct may include links to third-party websites. Hobbies Direct is not responsible for the information on those sites or for information submitted to them by customers. We will email all registered users of changes to our Privacy Policy.

We use SKU Tree for our part finder and my garage functionality. Customers' information shared while using these features will be shared with SKU Tree and covered by their privacy policy. 

Request to delete your data

To delete your data from our systems, please send us an email at info@hobbiesdirect.com.au or call us at 03 5292 1101.